Effective Date: 05-12-2024

At Ramesh Hospital, protecting your privacy is a priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, use our services, or interact with us.

1. Information We Collect

We collect information to provide and improve our healthcare services. This may include:

• Personal Information: Name, contact number, email address, postal address, date of birth, and gender.
• Health Information: Medical history, prescriptions, diagnostic reports, and details related to consultations and treatments.
• Technical Information: IP address, browser type, device details, and browsing behavior when you access our website.

2. How We Use Your Information

We use the information collected to:

• Provide personalized healthcare services and treatment.
• Schedule and manage appointments.
• Communicate important updates and health-related notifications.
• Improve our website, services, and user experience.
• Ensure compliance with legal and regulatory requirements.

3. Information Sharing

Your information will not be sold, rented, or shared with third parties, except in the following cases:

• With Healthcare Providers: To coordinate your treatment and care.
• With Legal Authorities: When required by law or in response to legal proceedings.
• With Service Providers: Trusted third-party vendors who assist in operations such as billing, diagnostics, or IT support.

All third parties are bound by confidentiality agreements and cannot use your data for any other purposes.

4. Data Security

Ramesh Hospital takes stringent measures to protect your data, including:

• Secure servers and encryption protocols.
• Regular updates and maintenance to safeguard against cyber threats.
• Restricted access to personal information, limited to authorized personnel only.

However, no system is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies help us:

• Remember your preferences.
• Monitor website traffic and usage patterns.
• Provide relevant information and advertisements.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect your website experience.

6. Third-Party Links

Our website may include links to external websites. Ramesh Hospital is not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before sharing your information.

7. Your Rights

As a user, you have the following rights regarding your personal information:

• Access: Request a copy of the information we hold about you.
• Correction: Update or correct inaccuracies in your data.
• Deletion: Request the deletion of your information, subject to legal or regulatory requirements.
• Opt-Out: Decline receiving promotional communications.

To exercise these rights, please contact us at the details provided below.

8. Children’s Privacy

Ramesh Hospital does not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware of such data collection, we will take steps to delete the information promptly.

9. Updates to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be available on our website with the revised effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Ramesh Hospital

• Raghuveer Nagar, (Near Axis College), Fathepur Road Rooma-Kanpur
• info@rameshhospital.co.in
• 9876-543-210
• 638-809-9078

Thank you for trusting Ramesh Hospital with your healthcare needs. We are committed to ensuring the privacy and security of your information.